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Twenty years of IT experience and a trusted local name behind every install. Vektro Networks isn't a fly-by-night ISP — it's the connectivity arm of an established business.
Why Choose Vektro Networks
Local technicians, certified expertise, and 20+ years of IT experience behind us.
The short version
One team owns the whole connection
Most connectivity complaints are not about speed. They are about who picks up, who takes responsibility, and how long it takes.
How it usually goes
- A call centre in another province, and a reference number.
- A technician you have never met, booked for “sometime next week”.
- The line is one company’s, the router another’s, and the Wi-Fi is your problem.
- A fault report that disappears into a queue with no one accountable for it.
How it goes with us
- Two local numbers and WhatsApp, answered during business hours.
- A technician who has already been to the property and knows the setup.
- Line, router, Wi-Fi and support from one team — nobody left to point at.
- Every fault acknowledged within one business day, in writing, per our Service Charter.
In more detail
Six reasons people stay with us
Site Surveys
Every install starts with a proper site survey. We come out, look at your setup, and give you an honest quote — usually same-day. No call-out fees for surveys.
Certified Specialists
Certified Ubiquiti and MikroTik specialists. That means we know which hardware is right for your specific situation — not just whatever happens to be in stock.
End-to-End Service
Sales, install, configuration, and ongoing support — all from one local team. No call-outs to faraway cities, no impersonal call centres.
Real Phone Numbers
Two phones. WhatsApp. Email. Local people on the other end. We answer during business hours and reply within hours, not days.
Garden Route Local
We know Plettenberg Bay, Knysna, and the surrounding areas. We know the local fibre infrastructure, the LTE coverage, the dead spots — and how to work around them.
What you can hold us to
Published numbers, not adjectives
Every claim above is easy to make. These are the commitments we publish and can be held to.
30 days
95% of residential fibre installs completed within 30 days of order.
48 hours
95% of 5G and LTE connections activated within 48 hours.
95%
Network and service availability, averaged over six months.
24/7
The network is monitored around the clock, not only in office hours.
1 business day
Every fault acknowledged within one business day.
1 month
Notice to cancel — and no early-termination penalty.
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Get Connected Today
Site Survey · Same-day quotes · Local technicians.